How do I keep track of non-restorable items?
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
What would be considered non-insured work?
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
Is There a Difference Between Mold and Mildew?
With water damage claims on the rise, we hear a lot of talk these days about the dangers of mold. Within 24 to 48 hours of water damage, mildew and mold can start growing on wood products, tiles, drywall, carpets, fabrics an